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Terms of Service

Please read these terms carefully before using TimedMail.

Last updated: December 2024

Important

By using TimedMail, you agree to these Terms of Service. If you do not agree, please do not use our service.

1. Acceptance of Terms

By accessing or using TimedMail ("the Service"), you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of the Service.

We reserve the right to update these Terms at any time. We will notify you of significant changes via email. Your continued use of the Service after changes constitutes acceptance of the new Terms.

2. Description of Service

TimedMail is a digital legacy service that allows you to:

  • Create encrypted letters for designated recipients
  • Set a check-in interval (7-365 days)
  • Have letters automatically delivered if you stop checking in

The Service operates on a "dead man's switch" principle: letters are only delivered when you fail to check in within your specified interval.

All letter content is encrypted using AES-256-GCM combined with timelock cryptography via the drand (Distributed Randomness Beacon) network. This means your letters are mathematically impossible for anyone — including TimedMail — to access before the scheduled delivery time.

3. Account Registration

To use TimedMail, you must:

  • Be at least 18 years old
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access

You are responsible for all activities that occur under your account. We are not liable for any loss resulting from unauthorized use of your account.

4. Payment and Refunds

Pricing

TimedMail operates on a one-time payment model. Prices are displayed in USD and are subject to change. All purchases are final once the Service has been accessed.

Refund Policy

We offer a 30-day money-back guarantee. To request a refund:

  • Contact us within 30 days of purchase
  • Refunds are processed within 5-10 business days
  • After 30 days, purchases are non-refundable

Payment Processing

Payments are processed by third-party payment providers. We do not store your payment card information on our servers.

5. User Responsibilities

When using TimedMail, you agree to:

  • Use the Service only for lawful purposes
  • Not use the Service to harass, threaten, or harm others
  • Not include illegal content in your letters
  • Not attempt to circumvent security measures
  • Not use the Service for spam or unsolicited messages
  • Maintain accurate recipient email addresses

We reserve the right to suspend or terminate accounts that violate these terms.

6. Content Guidelines

Your letters must not contain:

  • Illegal content or instructions for illegal activities
  • Threats of violence or harm
  • Content that violates others' rights
  • Malware, viruses, or malicious code
  • Content that could be considered harassment

While your letter content is encrypted and we cannot read it, we may terminate accounts reported for abuse or violation of these guidelines.

7. Delivery of Letters

Timelock Encryption

Your letters are protected by timelock cryptography using the drand (Distributed Randomness Beacon) network. This decentralized network, operated by Cloudflare, Protocol Labs, and other independent organizations, publishes cryptographic keys at precise future times.

Each time you check in, your letters are re-encrypted with a new future timelock. The decryption key only becomes available from the public beacon when your check-in interval expires.

Triggering Delivery

Letters are delivered when you fail to check in within your specified interval and the timelock expires. We send reminder emails at 75% of your interval to prevent accidental triggering.

Delivery Method

When the timelock expires, our system retrieves the decryption key from the public beacon and delivers your letters via email to the recipient addresses you specified. Recipients receive a secure, one-time link to view the decrypted content.

Delivery Limitations

We cannot guarantee delivery if:

  • The recipient email address is invalid or inactive
  • The recipient's email provider blocks our messages
  • The drand beacon network experiences extended outages
  • Technical failures beyond our reasonable control occur

8. Intellectual Property

You retain all rights to the content you create. By using TimedMail, you grant us a limited license to store, encrypt, and deliver your content as necessary to provide the Service.

The TimedMail name, logo, and all related trademarks are our property. You may not use our branding without written permission.

9. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

  • The Service will be uninterrupted or error-free
  • All letters will be delivered successfully
  • The Service will meet your specific requirements

We make reasonable efforts to ensure reliability but cannot guarantee perfect operation of the Service.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIMEDMAIL SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, or consequential damages
  • Loss of data, profits, or business opportunities
  • Damages arising from delivery failures
  • Damages exceeding the amount you paid for the Service

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless TimedMail, its officers, directors, and employees from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Content you submit through the Service

13. Service Modifications

We reserve the right to modify, suspend, or discontinue the Service at any time. If we discontinue the Service entirely:

  • We will provide at least 90 days notice
  • All pending letters will be delivered to recipients
  • Pro-rated refunds may be offered at our discretion

14. Account Termination

By You

You may close your account at any time. Upon closure, your letters will be permanently deleted and will not be delivered.

By Us

We may terminate your account if you violate these Terms. In cases of serious violations, termination may be immediate without prior notice.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Iceland, without regard to conflict of law principles.

Why Iceland?

TimedMail is headquartered in Reykjavik, Iceland. We chose Iceland because it offers:

  • Strong privacy protections under Iceland's Act No. 90/2018 (GDPR implementation)
  • Full EEA membership with European data protection standards
  • Independence from US jurisdiction — not subject to NSA surveillance or US DMCA
  • Political stability and strong rule of law (democracy since 930 AD)
  • 100% renewable energy for our server infrastructure

Dispute Resolution

Any disputes arising from these Terms shall be resolved in the courts of Reykjavik, Iceland. For EU/EEA residents, this does not affect your rights under mandatory consumer protection laws of your country of residence.

Regulatory Authority

TimedMail is subject to the oversight of the Icelandic Data Protection Authority (Persónuvernd) for matters relating to personal data processing.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Information

For questions about these Terms, please contact us at:

Address

TimedMail
Hafnarhusinu, Tryggvagata 17
101 Reykjavik, Iceland

Questions about our terms?

We're here to help. Contact us at [email protected] for any clarifications.